Frequently Asked Questions

ScaleGuard is a pre-scale audit engine for Shopify. It scans your store for hidden catalog, trust and conversion issues and tells you whether your store is actually ready to scale — before you spend another dollar on advertising.

Connect your store with a secure one-click Shopify connection. ScaleGuard scans your products, pricing, images, inventory and catalog structure, surfaces the issues that hurt trust and conversions, and gives you a prioritized list of what to fix first.

No. ScaleGuard performs a secure, read-only analysis. It never edits your products, pricing, inventory or store settings. Every change stays entirely under your control.

ScaleGuard reviews pricing risks, catalog and product-title quality, inventory signals, and overall product quality such as images, completeness and consistency. These are scored across four areas: Data Quality, Visual Trust, Consistency and Readiness.

It is a clear, data-driven answer to one question: is your store ready to scale? Your store is rated Ready, Almost Ready, Not Ready or High Risk, along with the top issues to fix first for the biggest impact.

Yes. ScaleGuard uses industry-standard security and only accesses the information needed to run audits. It does not collect customer payment information, credit card details, banking information or passwords. Read our Privacy Policy for full details.

Not at all. ScaleGuard is built for merchants, not engineers. Every issue comes with clear, plain-language guidance on what to fix and why it matters.

Continuously. Your store changes every day, so ScaleGuard re-audits on your plan’s schedule — from weekly on Light up to every few hours on Pro — and alerts you when new risks appear before they impact conversions.

ScaleGuard offers three simple monthly plans. You can upgrade anytime as your store grows:

• Light — $19.99/month. Store readiness audit, data quality analysis, visual trust detection and catalog consistency checks. Monitors up to 20 products with 2 images analyzed per product, weekly audits and a readiness score.
• Growth — $49.99/month. Commercial risk intelligence, product-level recommendations, conversion risk and inventory anomaly detection. Monitors up to 75 products with 3 images analyzed per product, daily audits and a priority fix queue.
• Pro — $99.99/month. Full catalog intelligence, advanced risk detection, product-level drilldown and a commercial scaling verdict. Monitors up to 200 products with 4 images analyzed per product, audits every 3 hours and a safe-to-scale assessment.

The Light plan includes a 7-day free trial, and you can cancel anytime from your Shopify account. See the pricing section for the full feature comparison.

Yes. There are no long-term commitments — you can cancel anytime directly from your Shopify account.

No tool can guarantee sales. What ScaleGuard does is remove the hidden problems that waste ad spend and quietly hurt conversions — so the traffic you pay for has the best possible chance to convert.

Email us at support@scaleguard.app or use our contact page. We aim to respond within 48 business hours.